“Thank you for your outstanding
presentation on patient satisfaction. The information was vital
for our hospital staff to understand especially with the upcoming H-CAHPS
survey. You were very easy to work with and helpful when we were
processing the CEU paperwork. I would strongly recommend you to
any facility that is looking for an expert on this topic.”
Trudy L. Ivins
Nurse Educator
Memorial Hermann Memorial City Hospital
“I
wish to thank you so much for your keynote presentation. It was great
and everyone I spoke with felt that you gave them some real insights
into feelings and societal forces that create the way we think and
feel. I am so happy that you were available and able to provide us
with such great insight.”
Leslie
Verucci
Delaware Nurses Association
“Thank
you for an excellent presentation on the subject of sensitivity. I
have received numerous comments from staff on how much they enjoyed
it. You are a gifted speaker and your passion for the subject shows.”
Lisa
Reston
Good Samaritan Hospital
“It
was a distinct privilege to have you as our featured speaker here at
Tulane University. You did an outstanding job and are a very gifted
speaker, who readily holds the attention of the audience and conveys a
great deal of insightful information in a concise fashion.”
Daniel
Scott, MD
Tulane University School of Medicine
“I
have to add my own compliments, not only for how medically accurate
and useful your presentation was, but also for the superlative way you
convey the information. You really are an incredibly superb speaker.”
David
C. Elliott, MD, FACS
Santa Rosa, CA
Customized Programs Designed for Hospital staff on Obesity Sensitivity
and Positive Patient Outcomes
Understanding Obesity -
Causes, Treatments and Attitudes so
that your staff can treat patients without holding negative attitudes
that are apparent to patients
Examining the Level of
Tolerance for Size and Cultural Diversity
so that all patients are treated humanly and your hospital will
continue to attract patients
Achieving Positive Patient
Outcomes
because what we think about a patient can translate into how
positive patients feel about their experience and how well they
medically respond
Taking Steps to Patient
Satisfaction
This can be your first step to building a dynamic and effective
patient gauged outcomes approach
Reducing Staff Turnover
through Patient Satisfaction.
Staff want to work where they know they can make a positive difference
with patients
Educating and Entertaining
Patients about Weight Loss Surgery
so that your patients are informed by someone who has been there
Barbara Thompson
Speaks from Experience
Barbara Thompson has been working extensively with healthcare groups
who want to ensure that their staff members are sensitive to the obese
and provide positive patient outcomes. Her personal experiences of
going from being morbidly obese to normal weight led her to help
caregivers find the keys to effective communications and outcomes with
their patients, especially those who are obese. Barbara is the “go to”
expert for those seeking high content and entertaining programs in the
healthcare field. She has served as a consultant to CNN and the Wall Street Journal
and has been featured in People
Magazine and ABC's Nightline. Her programs on obesity
sensitivity are respectful of the demands of the healthcare worker
while giving insights into what it is like to be a morbidly obese
patient.
